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Darling Shoes Return Policy:

You satisfaction is guaranteed. 100% money-back guarantee applies to all personalized baby shoes and birthstone shoes. If, for any reason, you are not satisfied with your purchase, you may return your personalized product for full credit within 30 days of the invoice date. Please note that all purchases in the Specials category are final sales and cannot be returned for credit.

Here's how to Return. It's easy!
Returns are accepted within 30 days of your invoice date.
No need to e-mail or phone us. Just return your item with your invoice copy via a traceable carrier such as FedEx or USPS (with a delivery confirmation). Your return will be credited less the cost of outgoing freight. Be sure to return all original packaging. There are no restocking charges.

Need to Exchange? That's easy as well!
Exchanges may be made within 30 days of your invoice date.
No need to e-mail or phone us. Just return your item with your invoice copy and tell us which item you would want sent to you in exchange for the returned item. Be sure to use a traceable carrier such as FedEx or USPS (with a delivery confirmation). You will receive a shipping confirmation the same day your exchanged item ships. You will be charged the cost of the outgoing freight. There are no extra restocking charges.

All Exchanges and Returns should be sent to:
Darling Shoes Inc.
10940 South Parker Road, Suite 446
Parker, CO 80134